FAQ

if you still have questions please contact us!

Frequently Asked Questions

If you would like help finding photos for your website, we can help you source stock images for an additional fee. But if you want your website to be totally custom and completely your own, we suggest providing your own high-res photographs that are entirely custom to your brand.

Yes! Our Services include one-of-a-kind Logo Design, Stationery Design, and Web Design. We are excited to create a completely unique design, reflective of your unique goals.

Yes! You will need a WIX account (plans starting at €8,50 per month). Wait to purchase the WIX plan AFTER we deliver your new WEBSITE.

We serve all types of small business owners.

As every project is different, we cannot guarantee a finished product in a set number of weeks. Completing your project within the estimated timeframe relies on you being available to communicate and review your designs as soon as they come to you. It’s best to book your project during a timeframe when you know you have some free time to review and provide feedback.

You can if you’d like! However, you’ll come away with a personalized Training Video to guide you through managing, updating, maintaining your design comfortably.

If you already have a logo and strong branding in place, and we feel like your current branding is a good fit with our style, we would love to develop the idea.

Yes! 30% non-refundable payment is due prior to work beginning and to reserve your spot and the remaining balance is due at the end of the project. If you would prefer, you can do 50% to reserve your spot, 35% on project start date, and 35% at end of project.

Because of the digital nature of our products, they cannot be returned and are non-refundable. Please email us if you have any specific questions about this before you make a purchase: info@misteriadesigns.com

Payment for services is submitted through an invoice and paid via Paypal.